Real Time Speech & Text Analytics – does it really stack up?
There is a lot of focus in the market place on real time analytics and how your [...]
There is a lot of focus in the market place on real time analytics and how your [...]
If you’re like many other businesses out there, one or all of the below Quality [...]
Through our many engagements with SME, Enterprise and Government clients, we are [...]
Over the past 12 months we have delivered numerous engagements focused on extrac [...]
As we reflect back on 2017, how far have we come as an industry in improving our [...]
After setting up Ensighted with my technical partner Charl, we have hit the grou [...]
If your contact centre is striving to drive up sales conversion, one of the smar [...]